Refund policy

30-Day Satisfaction Guarantee

You have 30 days from the date you receive your order to return any item you aren't completely happy with.

Email us at support@ivelya.com with your order number, and we'll walk you through the return process. Refunds are issued to your original payment method as soon as we receive your returned item.

Damaged or defective item? Send us a photo and we'll send a replacement or issue a full refund at no extra cost.